Sweetch Privacy Policy

This Privacy Policy explains how Sweetch collects and uses data. If not otherwise defined herein, capitalized terms have the meaning given to them in the Sweetch Terms of Service, which is available at (the “Terms”).

Sweetch respects your right to privacy. Your ability to make informed choices about the use of your information is important to us. This Privacy Policy explains Sweetch’s policies regarding the collection, use, disclosure and protection of any information we receive.

Information We Collect

In order to use our Services, you will be required to provide us with certain Personal Information, such as your name, date of birth, id number, telephone number and email address, as well as additional Personal Information that we may request. We reserve the right to change methods of registration, logging on and/or use of our Services. “Personal Information” means information that can be directly associated with a specific person or entity such as a name, date of birth, id number, telephone number, or email address, or information about activities directly linked to a person, such as that person’s location or exercise activities. With your consent, we will collect calendar events. If you choose, you may connect third-party Exercise Applications to our Services. If you do so, we may also receive personal information about you which is provided by such third-party Exercise Application, including information regarding your exercise activities. Please check the policies of such third-party Exercise Application in order to understand what information we receive.

Some users may provide us with the contact information of their friends, family members, contacts, or colleagues (“Friend/s”) such that their Friends will receive progress updates from the user. These progress updates will include information about the user’s health conditions, as well as exercise and other achievements. By providing us with such information you (a) represent and warrant that you have received your Friends’ consent for the provision of their information and for these purposes and (b) consent to sending your Friend such progress updates.

While using the Services, we also collect such information regarding your health, weight, height, activities and exercise, whether as tracked by means of the Services or that you input and/or voluntarily provide us.

It is your voluntary decision whether to provide us with any such Personal Information, but if you refuse to provide such information we may not be able to register you to use the Services.

We may also collect certain information automatically, such as information regarding your device, operating system, browser, geo-location and IP address, as well as information regarding your activities using the Services and your browsing history on our Service. We may use third party contractors to collect and aggregate this information.

How we Protect Information

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will delete any information provided to us by a user upon the receipt of a written request by such user. We cannot restore information that we have deleted.

How we Use Information

Except as expressly set forth herein, we will not share your Personal Information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order or in order to cooperate with an investigation by a law enforcement body. We may disclose user data to the appropriate authorities if we have reasonable basis to believe that disclosure of such information will protect the life, body or property our users or third parties. We may use Personal Information internally – for example, to help diagnose problems with our servers, to make Sweetch more useful, to allow us to potentially vary advertising based on user preference, usage preferences and demographics, or to customize Sweetch and personalize its content for you.

We use information that you provide us, such as the information provided during registration, information from your use of the Services, and from your synchronized third-party Exercise Application, in order to allow you to track your exercise and/or lifestyle activities and to provide you with a tailor-made activities and lifestyle program and/or recommendations. We also use such information in order to better understand your needs and interests and to personalize and improve your experience. We use your information to calculate your BMI and prediabetes risk score.

In addition, by analyzing all information we receive, including all information concerning users and exercise activity, we may compile statistical information across a variety of platforms and users (“Statistical Information”). Statistical Information helps understand trends and customer needs so that new products and services can be considered and so existing products and services can be tailored to customer desires. Statistical Information is anonymous. We may share such Statistical Information with our partners, without restriction, on commercial terms that we can determine in our sole discretion.

We may provide non-Personal Information that we receive to Google Analytics in order to receive an analysis of the use of our Services. Google Analytics collects only the IP address assigned to you on the date you visit this Service, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with Personal Information. Please see the Google Analytics Terms of Service (available at and the Google Privacy Policy (available at for additional information.

Third Parties and Online Links to Other Sites

Sweetch users can link to other websites of third-parties that provide useful information/services. Any personal information you provide on the linked pages is provided directly to this third-party and is subject to that third-party’s provider’s privacy policy. We do not have access to the information collected by such partners. Except as described above, Sweetch is not responsible for the content or privacy practices of websites to which we link. Links from our Services to third-parties or other websites are provided for your convenience. We encourage you to learn about the privacy practices of each website before providing them with personal information. We cannot be held responsible for any third-party websites and accessing their content will be subject to their own privacy policies, which again – we advise you to check.

Correcting or Updating your Information. 

Sweetch allows you to view the information you provided during registration and to alter any data, inaccuracies or errors.  To request such access, or correct, update, or amend your personal information please contact us at the following email address:

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at the email address listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We may send you email, SMSs or other messages, including push notifications, about us or our products and services as well as emails, SMSs or other messages about products and services of selected third parties. By accepting the Terms of Service (including the terms of this Privacy Policy which are incorporated therein) or using the Services, you affirmatively consent to receive such commercial messages. As a registered member, you can remove your personal information from our mailing list and to stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication (if provided) or by emailing us at Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions on the Services, without offering you the opportunity to opt out of receiving them unless you cancel your account.

Use of Sweetch by Children

Sweetch does not knowingly collect Person Information from children under the age of 14. In the event you become aware that an individual under the age of 14 has enrolled without parental permission, please advise us immediately.

Other Uses or Transfer of Your Information

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or digital content of any user suspected to have engaged in illegal or infringing behavior.

In providing the Services, we may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to any countries outside the United States or the European Economic Area. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.

We may transfer our databases containing your Personal Information, including transfers outside of your jurisdiction, if we sell our business or part of it.


Sweetch may update this Privacy Policy from time to time and we encourage you to review it periodically.

Comments and Questions

If you have any comments or questions about our privacy policy, please contact us at


Last updated: November 2017