Your device may experience activity tracking problems due to certain battery optimisation settings.

Please follow the instructions below to allow HealthClick to run smoothly in order to provide you real-time suggestions and help you better manage your condition. Don’t worry, HealthClick won’t drain your battery.

How to Disable Battery Optimisation?

Step 1: Under your device settings, select “Apps”

Step 2: Scroll down and select “HealthClick”

Step 3: Tap on “Battery”

Step 4: Select “Optimise battery usage”

Step 5: Tap on the “Apps not optimised” dropdown arrow and choose “All apps”

Step 6: Scroll down to “HealthClick” and disable Battery Optimisation (by selecting or using the toggle)

Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at HealthClick@sweetch.com.