Your device may experience activity tracking problems due to certain battery optimisation settings.
Please follow the instructions below to allow HealthClick to run smoothly in order to provide you real-time suggestions and help you better manage your condition. Don’t worry, HealthClick won’t drain your battery.
How to Disable Battery Optimisation?
Step 1: Under your device settings, select “Apps”
Step 2: Scroll down and select “HealthClick”
Step 3: Tap on “Battery”
Step 4: Select “Optimise battery usage”
Step 5: Tap on the “Apps not optimised” dropdown arrow and choose “All apps”
Step 6: Scroll down to “HealthClick” and disable Battery Optimisation (by selecting or using the toggle)
Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at HealthClick@sweetch.com.