Your device may experience activity tracking problems due to certain battery optimisation settings.
Please follow the instructions below to allow HealthClick to run smoothly in order to provide you real-time suggestions and help you better manage your condition. Don’t worry, HealthClick won’t drain your battery.
How to add HealthClick to “Unmonitored” apps list?
Step 1: Under your device settings Select “Device Maintenance”.
If you don’t have this option please contact us at: HealthClick@sweetch.com
Step 2: Tap on “Battery” icon at the bottom of the screen
Step 3: Select “Unmonitored apps” at the bottom of the screen
Step 4: Tap on the menu (3 dots) at the top right of the screen
Step 5: From the menu, select “Add apps”
Step 6: Scroll down and select “HealthClick”, then tap “Done”
Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at HealthClick@sweetch.com.