Your device may experience activity tracking problems due to certain battery optimization settings.

Please follow the instructions below to allow shape.up to run smoothly in order to provide you real-time recommendations and help you live a healthier lifestyle. Don’t worry, shape.up won’t drain your battery.

How to Disable Battery Optimization?

Step 1: Under your device settings, select “Apps”

Step 2: Scroll down and select “shape.up

Step 3: Tap on “Battery”

Step 4: Select “Optimize battery usage”

Step 5: Tap on the “Apps not optimized” dropdown arrow and choose “All apps”

Step 6: Scroll down to “shape.up” and disable Battery Optimization (by selecting/using the toggle button)

Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at