Your device may experience activity tracking problems due to certain battery optimization settings.

Please follow the instructions below to allow Sweetch to run smoothly in order to provide you real-time recommendations and reduce your risk of diabetes. Don’t worry, Sweetch won’t drain your battery.

How to Disable Battery Optimization?

Step 1: under your device settings, select “Apps”


Step 2: scroll down and select “Sweetch”


Step 3: tap on “Battery”


Step 4: select “Optimize battery usage”


Step 5: tap on the “Apps not optimized” dropdown arrow and choose “All apps”


Step 6: scroll down to “Sweetch” and disable Battery Optimization (using the toggle button)


Note: settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at support@sweetch.com.