Your device may experience activity tracking problems due to certain battery optimization settings.

Please follow the instructions below to allow Sweetch to run smoothly in order to provide you real-time recommendations and reduce your risk of diabetes. Don’t worry, Sweetch won’t drain your battery.

How to add Sweetch to “Unmonitored” apps list?

Step 1: Under your device settings select “Device Maintenance”.

If you don’t have this option please contact us at: support@sweetch.com

This image has an empty alt attribute; its file name is 1_opt-1-477x1024.png

Step 2: Tap on “Battery” icon at the bottom of the screen

This image has an empty alt attribute; its file name is 2_opt-1-477x1024.png

Step 3: Select “Unmonitored apps” at the bottom of the screen

This image has an empty alt attribute; its file name is 4_opt-1-477x1024.png

Step 4: Tap on the menu (3 dots) at the top right of the screen

This image has an empty alt attribute; its file name is 5_opt-1-477x1024.png

Step 5: From the menu, select “Add apps”

This image has an empty alt attribute; its file name is 6_opt-1-477x1024.png

Step 6: Scroll down and select “Sweetch”, then tap “Done”

This image has an empty alt attribute; its file name is 7_opt-477x1024.png

Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at support@sweetch.com.