Your device may experience activity tracking problems due to certain battery optimization settings.

Please follow the instructions below to allow Sweetch to run smoothly in order to provide you real-time recommendations and reduce your risk of diabetes. Don’t worry, Sweetch won’t drain your battery.

How to Add Sweetch to “Unmonitored” apps list?

Step 1: under your device settings Select “Device Maintenance”.

If you don’t have this option please contact us at: support@sweetch.com

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Step 2: tap on “Battery” icon at the bottom of the screen

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Step 3: select “Unmonitored apps” at the bottom of the screen

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Step 4: tap on the menu (3 dots) at the top right of the screen

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Step 5: from the menu, select “Add apps”

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Step 6: scroll down and select “Sweetch”, then tap “Done”

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Note: settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at support@sweetch.com.