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Your device may experience activity tracking problems due to certain battery optimization settings.
Please follow the instructions below to allow get.up to run smoothly in order to provide you real-time recommendations and help you live a healthier lifestyle. Don’t worry, get.up won’t drain your battery.
How to Disable Battery Optimization?
Step 1: Under your device settings, select “Apps”
Step 2: Scroll down and select “get.up”
Step 3: Tap on “Battery”
Step 4: Select “Optimize battery usage”
Step 5: Tap on the “Apps not optimized” dropdown arrow and choose “All apps”
Step 6: Scroll down to “get.up” and disable Battery Optimization (by selecting/using the toggle button)
Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at support@getup-health.com.
Your device may experience activity tracking problems due to certain battery optimization settings.
Please follow the instructions below to allow get.up to run smoothly in order to provide you real-time recommendations and help you live a healthier lifestyle. Don’t worry, get.up won’t drain your battery.
How to Disable Battery Optimization?
Step 1: Under your device settings, select “Apps”
Step 2: Scroll down and select “get.up”
Step 3: Tap on “Battery”
Step 4: Select “Optimize battery usage”
Step 5: Tap on the “Apps not optimized” dropdown arrow and choose “All apps”
Step 6: Scroll down to “get.up” and disable Battery Optimization (by selecting/using the toggle button)
Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at support@getup-health.com.