Your device may experience activity tracking problems due to certain battery optimization settings.

Please follow the instructions below to allow get.up to run smoothly in order to provide you real-time recommendations and help you live a healthier lifestyle. Don’t worry, get.up won’t drain your battery.

How to Disable Battery Optimization?

Step 1: Under your device settings, select “Apps”

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Step 2: Scroll down and select “get.up”

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Step 3: Tap on “Battery”

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Step 4: Select “Optimize battery usage”

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Step 5: Tap on the “Apps not optimized” dropdown arrow and choose “All apps”

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Step 6: Scroll down to “get.up” and disable Battery Optimization (by selecting/using the toggle button)

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Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at support@getup-health.com.

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