Your device may experience activity tracking problems due to certain battery optimization settings.
Please follow the instructions below to allow NovoCare®Saxenda® to run smoothly in order to provide
How to Disable Battery Optimization?
Step 1: Under your device settings, select “Apps”
Step 2: Scroll down and select “NovoCare®Saxenda®”
Step 3: Tap on “Battery”
Step 4: Select “Optimize battery usage”
Step 5: Tap on the “Apps not optimized” dropdown arrow and choose “All apps”
Step 6: Scroll down to “NovoCare®Saxenda®” and disable Battery Optimization (by selecting/using the toggle button)
Note: Settings and menu paths may vary between devices, so if you are having trouble finding it please contact us at NovoCare@sweetch.com.